We have found that there is a problem with many of the searches that we have been using.
The attendance stored searches and searching for student activities are no long working properly.
PowerSchool is aware of the problem and is working on a solution.
Below is the notice from PowerSchool on the issue.
Issues Searching Custom Fields After 6.0.1.5 Update
Summary
An issue has been discovered where student searches on custom
fields using the # (not equal to) are turning up incorrect
results.
Symptoms
When searching a student using a # such as
bike_permit# , one of the following symptoms may
be observed.
- Results include all students and not just those that meet the
search criteria.
- An alert is presented in the browser with text similar to the
following:
Alert: Error encountered while accessing database
The system encountered an error while accessing the database.
Please contact your system administrator.
Workaround
There is no workaround at this time. This issue is under
investigation.
Notes
Some reports have cited that any search may be trigger this
issue, for example:
bike_permit= OR
bike_permit#1 Or
bike_permit=1. In these cases, please provide
Technical Support with the exact search parameters being used and
also indicate if there are some parameters that are working
correctly.