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Printing Reports by Period doesn't work for AB schedules

posted Sep 16, 2008, 8:30 AM by Lawrence Esplin
Many schools have tried to print reports by period. This option does not seem to work for AB day schools. We put in a support request to PowerSchool, their reply follows:

The issue you have reported has been previously identified as an application defect.

Your case information will be associated with the existing development ticket, for tracking purposes.  The case will remain open until the defect has been addressed in a PowerSchool release, at which time you will receive notification via email and the case will be closed.

Please let me know if you have any questions, or need further assistance with this issue.

Thank you,

Travis Gruber
Technical Support Specialist, School Systems
Pearson

---Original Email---

When we print report card templates they don't sort by period. The reports always print alpha. We looked at Knowledge Base and found article# 6873 which implies to not worry and just print the report but then we have 1157 pages in alpha order.

Is there something we are doing on the report that is incorrect?

The school I am working with presently is Snow Canyon High School. They are trying to print their SCHS Parent Teacher conf invite.

The school tried it twice and so did I am attaching the most recent file. I will enable support access.

Lawrence
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